Inclement Weather
If weather conditions are severe, we will NOT run our routes. Safety is our number one concern and we will not put our workers nor the public at risk of being hurt. Our trucks may be able to maneuver in the ice and snow but they cannot stop as fast due to their size & weight. Remember, we run rural routes and the county roads do not get graded like the more traveled major highways do, and we have many hills and shaded spots that do not thaw as fast making some places more difficult to serve during bad weather.
If your pickup day is missed for weather, we will unfortunately not be able to make it up until the following week. We will take double amount the following week with no extra charge.
For information on our service schedule due to bad weather, please check our landing page. Thank you for your understanding in this matter.
Holidays
Our office is closed and we do not pick up trash on the following holidays: New Year’s Day(Jan. 1st), Memorial Day(May 29th), 4th of July(July 4th), Labor Day(Sept. 4th), Thanksgiving(Nov. 23rd), and Christmas Day(Dec. 25th). In the event the holiday falls on a weekDAY, we will follow a bump schedule for the rest of the week.
“Bump” Schedule
In the event that we have to miss one day of pick ups during the week for for a holiday, we observe a “bump” schedule and “bump” the whole week back one day. What that means is if your trash is normally picked up on a Monday, it will be “bumped” back one day in the week to Tuesday for that week. If your trash is normally picked up Tuesday, it will be picked up Wednesday. If your trash is normally picked up Wednesday, it will be picked up Thursday. If your trash is normally picked up on Thursday, it will be picked up Friday.